Matthew and Kimberly completely delivered beyond our expectations. They did a beautiful and professional job marketing and presenting our home, resulting in overwhelming interest and selling well above ask. They truly put their clients first and were always for a quick question or recommendation.
Hollywood Hills, East (LA) - Seller
Thank you, Kimberly and Matthew. The sale of my property has been a wonderful experience thanks to you, my favorite dynamic duo.
Kimberly and Matthew were immediately responsive. I knew that they dealt with high-end properties, and although mine was mid-range, they didn't hesitate to consider it. They were also proactive after we had to put the project on hold due to statewide lockdown. As soon as the lockdown showed signs of relaxing, they contacted me with assurances that we could successfully proceed. They were generous with their time and expertise from the start. In addition, I was on the other side of the US and in a different time zone, but it made no difference at all. They coordinated everything in a timely manner, and never missed a detail.
Pasadena - Buyer
Matthew was a consummate professional. I highly recommend.
Mt. Washington (LA) - Buyers and Sellers
Deana and Bradley
We worked with Kimberly and Matthew for the sale of our home and the purchase of our new home. From the very start of the process of selling our home to the completion of the purchase of our new home Kimberly and Matthew were top notch. One of the key components to working with them was the advice they gave us for pre-sell improvements to our home that helped make the sell a quick one and helped up our sell price. They gave fantastic recommendations for improvements while keeping our budget and timeline in mind. We had an incredibly tight timeline for finding a new home after our previous home sold and Kimberly and Matthew were there guiding us every step of the way. Their expertise in the local markets and impeccable taste really helped us find our dream home. I don't think we could have pulled off the sale of our home and buying a new one within such a short time period without them. Our family is forever grateful! I would HIGHLY recommend Kimberly and Matthew to anyone for selling or purchasing a home.
Woodland Hills - Buyers
Jake and Kate
We had an exceptional experience purchasing our first home with Matthew Letcher and his team. We couldn’t have imagined a more professional, kind, attentive, knowledgeable realtor. Matthew always made us feel like we were his only clients. He was extremely thorough and gave his attention to every detail. He’s also a wonderful person; good natured, great sense of humor. We definitely consider Matthew a friend after having such a positive experience with the home purchase.
Matthew was the ideal agent. The trust was always there. He is incredibly supportive, a great listener, fun and kind, and provides excellent service. We always felt like we were in good hands with Matthew.
Matthew and his team are the best. I wouldn’t hesitate going back to him and referring him to friends and family.
Glendale - Seller
Matthew goes above and beyond when it comes to customer service. He is an amazing realtor and I would highly recommend him! He made it a point to listen to what was important to me and offered great advice when it came to negotiating with potential buyers for my home.
Silver Lake - Buyers
Holly and Leo
We Loved Kimberly Burns Turner and Matthew Letcher!! After having another realtor and not a great experience, we were referred to Kimberly and Matthew from a friend. So happy that we ended up working together, it made all the bad experiences in the past look that much worse, since they were so wonderful!
They were always in contact, and felt like they really cared about what we wanted and our needs. They made the whole process so easy and effortless and we felt like we were well taken care of from the first meeting to the last meet up when they handed us our keys!
We feel like we've made friends with both of them, and definitely would refer or use them again should the need arise. After a tumultuous search for a home, we feel so lucky that we ended up in Kimberly and Matthew's hands.
Tujunga - Sellers
Kate and Patrick
Matthew understood my family's needs and worked tirelessly to sell our house, above asking, in a timely manner.
He is, literally, the best.
Eagle Rock - Buyers
Craig and Dala
My wife and I had just begun our house search and had an afternoon of open houses planned. While driving to the first house, we realized that another house was close by so we decided to stop by to see if we could peak in. We arrived an hour before the open house, but Matthew warmly welcomed us in to take a look around. The connection was immediate that had found our Realtor. And as luck would have it, we landed our home on the first offer that Matthew and Kimberly helped write for us. Their ability to work well with others was obvious, as they quickly partnered with the listing agent and navigated us through the entire process with aplomb.
Matthew and Kimberly's knowledge of the NELA (Northeast Los Angeles) area was extremely helpful and insightful, as we were unfamiliar with the area. Although, we knew we loved it every time we drove around looking at potential homes, their tips about what to check out were excellent to give us the local knowledge to make us feel more at home. Would absolutely recommend them to any first time home buyers looking in the NELA area
Buena Park - Buyer
Matthew is great! He is very knowledgeable about the real estate process and has a great eye for properties and design. He was a pleasure to work with because of his warm and charming personality as well as his detail oriented work ethic.
Matthew was able to adapt to my changing property preferences as I learned what worked and didn't work for me starting the house hunting process. This made finding the right property a lot easier and quicker than I thought it would be. We found the right house for us within a month of searching, put in our first real offer, and got it accepted with a lower offer in a multiple offer situation. I don't think this would have happened without Matthew, especially in this market.
The closing process was a breeze with Matthew. He has a great network of contacts which reduces the stress and hassle of having to shop around yourself. He was able to refer a lender when my first one didn't work out. He arranged for all the inspections and got quotes for the services that needed to be done to ask for credits. All the while dealing with the sellers, escrow, and making all the paperwork easy to understand and fill out.
Overall, I would highly recommend Matthew because he is an awesome person and amazing at what he does. You'll not only get what you want, but you will actually enjoy the process.
Los Angeles - Seller
I've known Matthew for many years so I knew I could trust him to help me sell my condo. He was so helpful that it really felt like we were a team trying to get the best outcome for my place.
What I never expected was how quickly Matthew got it sold. He explained everything to me and the
marketing and staging of the condo helped so much. We had multiple offers and accepted one in under a week of it being put on the market. I never imagined that it would go so quickly! it was really all thanks to Matt.
Throughout the process Matthew was extremely helpful. I live in San Diego and the condo was in Tarzana so it was hard for me to get back and forth. He was very accommodating and helped out whenever he could if there was a problem that needed immediate attention. If I had a question about paperwork, he would get on the phone with me and we would go over everything word for word.
I can't say enough good things about my experience with Matthew. He was amazing and I really couldn't have done this without him! I've already recommended him to friends and I will do it again and again!
Los Angeles - Buyer
Matthew was extremely knowledgeable of the entire purchase process, allowing me to relax and let him drive the journey with confidence and security in knowing that I was well taken care of. He always advised me of the pluses and minuses of each opportunity and allowed me to make my own judgement before offering his professional opinion. He was beyond professional, compassionate and caring! It felt like I was buying a home with a friend and not an "agent" with a canned script.
While every client matches with their broker differently, I was blessed to find Matthew because he was the PERFECT match for me. I knew from day one that I had an advocate, a professional and a true support as I purchased my home.
Tujunga - Buyers
Kate and Patrick
After years of renting, my husband and I started talking about buying our first home. With neither us having owned a home before, it was a dream we didn't know much about or how to begin. We started our journey by attending an open house in Altadena where we met Matthew. By the end of that first introduction we knew we had found the person that would guide us through this process.
We had so much fun with looking into pockets of the Foothils that we had never seen before, however, many of homes needed a bit a work and we were not ready to take that on with a 1 year old running around. When Matthew suggested that we go a little outside of our area we ended up finding a newly renovated home in a great up and coming neighborhood!
We are so grateful for Matthew's keen eye, honesty and creativity that ultimately found us our perfect home. In the past year since we've purchased our home, property values have increased and we are so happy Matthew had the insight to get us into the neighborhood when he did!
Glendale - Buyer
Excellent broker. 10/10 would work with again! Helped make every step of the process as painless as possible.
Prompt action and hardworking towards reaching the best outcome with the seller.
Los Angeles - Buyer
I met Matthew through and friend and instantly liked him. He was very familiar with the area I had in mind where I wanted to buy. Matthew has a very pleasant, easy going personality and I never felt pressured to choose a particular home. As you probably know, some real estate agents can be pushy. That's not Matthew. He was very responsive to my requests, he anticipated issues and had solutions for them before I even knew the issues existed. He is very organized and was very available to meet, view the property etc. It could not have been a better experience. He is a "keeper."
Glendale - Buyer
Matthew is an amazing agent. We had been working with someone that had come "highly recommended", and we were less than impressed. But we assumed that was a typical real estate experience, since we were first time home buyers. We met Matthew at an open house (that we researched and attended by ourselves - that lame previous agent clearly did not think we were worth her time) and we were immediately taken with how at ease we were with him. He talked to us for a long time, told us all about the house but never over-sold it, pressured us, or oversold himself. He's not smarmy in any way and he didn't feel like a sales guy. What a relief! He stood out to me as someone special, and I could tell he was actually interested in what he was doing and the people around him.
We called him and he immediately had us in for a meeting. He blew that other agent out of the water! He spent over an hour with us, explaining the process, asking about us, our family, our priorities and what we wanted. He explained, in detail, the typical process of home buying. I didn't know I would have so many questions and he guided us through every step, all while our three year old destroyed his office playing with the toys he had provided (!!).
My husband and I both work freelance, and we had been having trouble with a pre-approval, despite having very solid incomes. As soon as we told Matthew about the issue he suggested three names, all of whom were able to nail down the loan in very little time and at an amazing interest rate.
When it came to putting in offers, he was thoughtful yet aggressive. He would always try to steer us to a good price and would often offer suggestions if he felt the offer could be stronger or hint subtly if he felt we were going in too strong. He gave us solid advice, and I trusted him fully. We bought in an incredibly tough market, and every offer we put in was countered. We were accepted on the 5th offer, which is amazing considering where and when we bought: a typical house would always go significantly over asking, with over a dozen offers, and within those offers, often at least 2 would be all cash/no contingencies. They would be put on the market and then in escrow within a week. Nice places would get over 20 offers. Matthew's a closer, for sure, but in a responsible way. He's got standards and morals and won't try to trick you, the homeowner or the other agents. He's a stand-up guy and I respect him.
People used to tell me, "Escrow was the hardest thing I've done in my life." For us, it was a breeze. Matthew set up a list of things to do, he organized all the inspections and a bunch of other stuff that I don't even know about. He just handled it. If Matthew told me to do something, I did it, and I knew it would be ok. The guy knows his stuff! We closed on time and our loan was fully financed before our close date. Our escrow happened to be during the busiest month of my work year, when I'm usually pulling 60-80 hour weeks. If it wasn't for Matthew's guidance and help, we would have totally failed out of our escrow and I would have had a mental breakdown and then I'd be in a mental hospital instead of this amazing home. So seriously, Matthew, thank you.I am eternally grateful to Matthew, and feel lucky to have stumbled upon him at that open house. He's my realtor for life, although sadly for him, we might not need to buy again anytime soon since we have found the absolute perfect house for our family. Thanks Matthew!!
Glendale - Buyers
Mark and Konomi
This past June, my wife and I worked with Matthew on buying our first home. We could not be happier with our experience.
Matthew is exactly the type of agent we were looking for - we needed someone who is intelligent, attentive, reliable and knowledgeable about the current real estate market and area (Glendale, CA). Matthew has all those qualities and more! Before we met him, we spoke to a few local agents who were either condescending or "all talk". Matthew gave us confidence in selecting a home, bidding on it, negotiating and later working toward closing escrow. Since we were new at this process, we often had random questions for Matthew and he was always responsive and detailed with his answers back (via email, phone or even text messages). In addition, we felt like he was with us through every step in the process.
We will recommend Matthew and Dilbeck Real Estate to friends and family who are in the market for a new home.
Glendale - Buyers
Jeff and Emily
We were previously working with another agent and were pretty underwhelmed by her commitment to helping find a house. Fortunately, we randomly met Matthew Letcher at an open house in La Crescenta and were charmed by his easy demeanor and soft sell. Just for kicks, later that week we asked him if he'd be interested in showing us some houses the following weekend, and as he led us through homes, it was clear to me and my wife that we just clicked with him.
We felt like Matthew really understood our needs and tastes. He took a lot of time to get to know us and get a really good picture of who we are and our lifestyle, really taking that into account when suggesting neighborhoods and potential homes. He was very sensitive to our requirements and, when necessary, would gently nudge us in the more sensible direction when he could see us veering off course which we greatly appreciated!
As we started making offers on houses, it was reassuring to have Matthew as an experienced and informed adviser. In what seemed to us an unpredictable market with homes going for north of 100k over asking, he had an excellent sense of what a house's value was and helped us navigate this tricky process. He always prepared us for what a realistic offer would be and was successful in having us countered on every offer we made.
Once we made an offer that was accepted, Matthew made the process of the home purchase super easy for us. We've heard tons of horror stories from friends who found the escrow process harried and terrifying, but we came out of it feeling like it was all really laid back and easy. There were times when we had to make sure tasks were completed expediently, but Matthew was always available to talk us through every step and allay any confusion on our part.
For a first time home buyer, Matthew Letcher was a great partner and mentor. When we're looking to sell or buy a house again, he'll be the first person we call!
Long Beach - Buyer
I recently purchased a condo in Los Angeles County, and Matt was my go-to real estate agent who represented me in the transaction. He was always on top of what was going on and kept me informed of pending deadlines in the purchase contract. I could text whenever I had a question, and he would respond as soon as he could. Matt also would not let me even consider looking at a condo without off street parking in a neighborhood where street parking was at a premium. Now that I live in that neighborhood with my own parking spot in an underground garage, I’m so glad he advised me not to buy there without it.
Matt was also tuned in to the type of residences I liked and kept me posted when he found one for sale in my price range. I never felt pressured to follow through on a transaction which was not going to work for me even though it meant a delay for his commission and more work for him. Last, but not least, Matt is lots of fun to work with. I enjoyed our chatting times immensely
Pasadena - Sellers
Laura and David
We are enthusiastically writing this letter on behalf of Sue Eller and Matt Letcher for the phenomenal service and support they provided in preparing, listing, and closing the sale on our home. From the beginning to the end of the entire process – and beyond – they were energetic, professional, and encouraging. We also appreciated their consistent attention to small yet important details, and never let anything fall through the cracks.
We could not have asked for a better team to work with in a very important and emotional (ha ha!) process for a home seller. Well done, and thank you Sue and Matt!!
Hollywood Hills - Seller
To Whom it May Concern:
Matthew Letcher is a key member of Dilbeck Real Estate. Matthew's eye for staging a house is incredible. My Uncle's house was a disaster, but by the time Matthew and Sue were done staging, it looked fantastic. Matthew is very friendly and easy to work with, when Sue introduced us we knew that this team was definitely the right choice. Thanks again Matthew for everything you did to help our family
Palmdale - Sellers
I would be hugely remiss if I didn’t tell you how much I appreciated everything you did, and coordinated, to facilitate the sale of our Palmdale house. Without you there’s no doubt in my mind the preparations just wouldn’t have worked out so perfectly. You saved me a long trip to Palmdale from Washington and for that I’m very grateful. You were my eyes and ears on the project, not to mention the excellent contacts you used to get the job done.
Thank you for everything. I wish you the very best of luck in all your future endeavors.